Return/Exchange Policy:

Tashnira does not offer a return or refund policy. However, they do provide an exchange option for customers who have received a damaged or wrong article.

Conditions for Exchange:

• Only damaged or wrong articles are eligible for exchange.
• Tashnira requires an unboxing video as proof of the damage or wrong article.
• Complaints without an unboxing video will not be considered.
• The unboxing video should be shared within 24 hours of receiving the parcel on their customer care number.

Exchange Process:

• A Customer Care Executive will review the unboxing video to confirm its authenticity.
• If the shared unboxing video is found to be fake, re-packed, or incomplete, the case will not be processed further.
• The article to be exchanged should be in its original and unused condition with intact packaging and tags.
• Once the exchange is approved, the customer needs to pack the article with bubble wrap and courier it to the provided address.
• Tashnira will dispatch the new article only after receiving and reviewing the return parcel.
• The customer is responsible for the shipping charges, and they need to self-ship the product.
• Customers should use a reliable courier service and share the tracking details once the product is shipped.
• Tashnira's team will get in touch with the customer to discuss the shipping charges for resending the parcel with the correct size.

Refund Policy:

Tashnira has a strict no refund policy, indicating that they do not offer refunds under any circumstances.

Customers should carefully review and understand this exchange policy before making a purchase from Tashnira, as it outlines the specific conditions and procedures for exchanges and clarifies that refunds are not available.